Stakeholder Engagement

We seek to achieve sustainable growth and a prosperous society through stronger relationships with stakeholders by providing them with appropriate information and engaging them in dialogue, and by creating new technologies and value in collaboration with stakeholders.

Communication with Stakeholders

Through dialogue, we seek to build relationships of mutual cooperation between the company and its stakeholders and among stakeholders, and to grow and develop together.

Communication to Deepen Connections among Stakeholders

Opportunities for Dialogue with Stakeholders

Stakeholders	Objectives	Main communication
Customers	Collaborating to solve social issues through business Improving customer satisfaction by maintaining the supply of high-quality products Building and strengthening relationships of trust through appropriate disclosure of sustainability and other initiatives	Sales and technical support, customer satisfaction surveys, acceptance of plant inspections, CSR survey responses, information disclosure on website, sustainability reports
Shareholders (Sumitomo Metal Mining and BASF)	Be accountable to shareholders for business strategies and performance, and strengthen Group cooperation	General shareholders' meeting, acceptance of audits, and technical exchanges
Suppliers	Maintaining sound business relationships through fair and equitable transactions Sharing procurement policies and CSR procurement guidelines, and promoting CSR procurement throughout the supply chain	Communication through purchasing activities and conduct CSR surveys
Business Partners	Strengthening collaboration with various companies to develop products and new technologies that contribute to a sustainable society	Communication through projects, cooperative research
Employees	Creating opportunities for direct dialogue between officers and employees Strengthening mutual trust through labor-management dialogue Strengthening employee engagement Fostering a lively work environment	Employee Forum (held twice a year), labor-management council, executive blog, intranet
Schools (Universities)	Creating new technologies and values that support a sustainable society	Acceptance of internships, cooperative research
Industry Groups	Exchanging views and sharing information with chemical and catalyst-related industry groups, and with organizations working to solve social issues	Membership in industry groups (JCIA, Catalyst Manufacturers Association JAPAN, Japan Hydrogen Association, and others.)
Local Communities	Contributing to local development through youth development, local environmental conservation, and social activities Coexisting and co-prospering with local communities	Providing extracurricular classes at technical colleges and high schools, regularly engaging in dialogue with resident associations and landowners, participating in community cleanup activities, in regional chambers of commerce and environment-related councils, and in district sports competitions, and supporting AED advertising for local government community facilities